Whether you love writing cover letters or view them as a chore, many hiring managers still rely on them to gauge an applicant’s personality, attention to detail, and communication skills. The key to writing effective cover letters, then, is to follow instructions and communicate succinctly but with a compelling voice.
Here are five guidelines to keep in mind as you craft your cover letters.
1. Customize your header based on the format of your application
If you’re writing your cover letter directly within an online job application, there’s no need to include your address or other contact information, as you’ve probably already typed that into other areas of the application form. If you’re including your cover letter as an attachment, you can use the same heading as your resume.
2. Use an appropriate greeting
If you know the name of the hiring manager for this job, begin your cover letter by addressing them directly (Example: Dear Jane Smith). If you don’t know the name of the hiring manager, you can begin your letter with a simple “Hello,” or “Dear Hiring Manager,”. Get a feel for the company’s culture when deciding how formal your greeting should be. More formal introductions such as “To Whom It May Concern:” or “Dear Sir or Madame,” can come across as too stuffy for some organizations, while greetings like “Hey!” and “Hi there,” are almost always too casual for a cover letter.
3. Avoid generic references to your abilities
Whenever possible, tell meaningful anecdotes that tie your skills to concrete problem-solving activities or tangible business results you’ve worked on in your career. Any candidate can say they possess a desirable skill. To make an impact, you need to show hiring managers examples of your skills in action. For example:
Too vague: “My skills would be a great fit for your organization.”
More specific: “In my role as a sales associate, I am frequently required to provide exceptional customer service on short notice. Exceeding customers’ expectations is a point of personal and professional pride for me, and this is a skill I’m eager to continue developing.
Too vague: “I’m a proactive team player.”
More specific: “In my current job, I proactively jumped in to help launch an internal recycling and waste reduction initiative. Together, our team contributed to a 25% reduction in solid waste production within the company.”
4. Keep it short and to the point
Unless specified in the job description, there is no required length for a cover letter, so focus on the details that are most important for the job. Read the job description closely to identify the best opportunities to illustrate your qualifications. What professional achievements are you the most proud of? Choose one or two and map them directly to the desired experience or qualifications the hiring manager is looking for, using just a few detailed but concise sentences. What attributes is the job description calling for in a candidate? Consider using the cover letter itself as a way of demonstrating those traits.
Don’t reiterate everything that’s on your resume. You want to focus on one or two anecdotes, expanding on how you achieved something specific.
[Read more: 6 Universal Rules for Resume Writing]
Here are two examples of cover letters, a traditional version and a less traditional version. First, read the job description on the left, then read the cover letter. In the first example, you’ll see how the writer uses specific phrases from the job description and includes them in the letter. The second example takes a more creative approach. The author tells a personal story and appeals more abstractly to the attributes called for in the job posting. Both are less than 300 words long.
Example 1: Administrative Assistant
In this role, you will be supporting managers and other senior level personnel by managing their calendars, arranging travel, filing expense reports, and performing other administrative tasks.
Strong interpersonal skills, attention to detail, and problem solving skills will be critical to success.
- 5+ years of experience providing high-level admin support to diverse teams in a fast-paced environment
- High school diploma or equivalent work experience
- Excellent Microsoft Office Skills with an emphasis on Outlook and Excel
- Self-motivated and highly organized
- Team players who works well with minimal supervision
Dear Hiring Manager,
I am writing to express my interest in the opening for an administrative assistant at ***.
I am drawn to this opportunity for several reasons. First, I have a proven track record of success in administrative roles, most recently in my current job as an administrative coordinator. A highlight from my time here was when I proactively stepped in to coordinate a summit for our senior leaders last year. I arranged travel and accommodation for a group of 15 executives from across the company, organized meals and activities, collaborated with our internal events team, and ensured that everything ran according to schedule over the two-day summit. Due to the positive feedback I received afterwards, I have been given the responsibility of doubling the number of attendees for the event this year and leading an internal team to get the job done.
I am also attracted to this role because of the the growth opportunities that *** provides. The research that I’ve done on your company culture has shown me that there are ample opportunities for self-motivated individuals like me. A high level of organization and attention to detail are second nature to me, and I’m eager to apply these skills in new and challenging environments.
I look forward to sharing more details of my experience and motivations with you. Thank you for your consideration.
Example 2: Brand Copywriter
We are looking for an experienced copywriter to join our team. If you have a great eye for balance, a quick wit, and can adapt a brand voice for any medium, then this role is right for you.
- Write for branded communications including ads, emails, events, landing pages, video, product marketing, and more.
- Maintain and develop the voice of our brand in collaboration with others.
- Develop copy for internal communications that generate excitement about our company culture
- Work independently and manage your time well.
- Strong copyediting skills: for your own work and for others.
- A portfolio of your work
- Minimum 5 years of copywriting, ideally within an agency
- Strong attention to detail
There are least two less-than-obvious ways to improve your vocabulary (and by extension, your copywriting skills): studying for the GRE and becoming a crossword puzzle enthusiast. I’ve done both but for the purposes of this job application, I’d like to focus on the latter.
My grandmother was the best writer I’ve ever known. She wasn’t a professional writer, but she had a gift and a love of writing was something we shared. It wasn’t until last year that I also took up her love of crossword puzzles, and immediately saw how the two went hand in hand. Before long, I was solving Monday through Wednesday puzzles in the New York Times, needing to look up words less and less frequently as time passed. Soon, I was able to complete Thursday to Saturday, too. Throughout this process, I could feel my stock of quips, rejoinders, and turns of phrase steadily growing. Eventually, I worked up the courage to attempt the Sunday puzzles.
It was this courage that was the real turning point for me. In my current agency, I was already known as a hard worker and creative spirit; my peer and manager evaluations had made this clear. But while I felt confident in my abilities, I had never seen myself as particularly daring. Considering new challenges and mastering each one along the way had given me a renewed sense of myself and clarity about my chosen profession.
I began a career as a copywriter because I was skilled at finding combinations of words to fit a thought or feeling. I’m continuing down that path because I’ve realized how I can shape and hone that skill to reach new heights. I’d like copywriting at *** to be the next step in my journey.
All the best,
5. Always proofread before you submit
Reread your cover letter several times before submitting and keep an eye out for errors of spelling, grammar, or punctuation. Reading the letter aloud can help you pick out awkward phrasing or too-long sentences. There are certain common errors that we all have a tendency to gloss over, so make sure to do a slow, deliberate reading that examines each word. If your salutation includes the hiring manager’s name, triple-check the spelling.
[Read more: Cover Letter Checklist: What to Review Before You Submit]
For jobs that require submitting a cover letter, remember that you’re getting a valuable chance to illustrate your capabilities and share a glimpse of authentic personality. Take advantage of the opportunity to let your greatest strengths shine, while also showing that you respect the hiring manager’s time and attention.
Easily apply to jobs and be contacted by employers about new jobs with an Indeed Resume.
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The first thing a potential employer sees in your job application is the cover letter. This doesn't just support your CV – it's an opportunity for you to stand out from the crowd and persuade the recruiter to put you through to the next round.
Be wary of spending hours on perfecting your CV at the expense of your cover letter. If you need some inspiration on what to include and what format to use, here are our helpful guides – just remember not to copy them as exact templates.
1. Standard, conservative style
This is ideal for sectors such as business, law, accountancy and retail. For more creative sectors, a letter like this might be less appealing, and could work against you.
Dear Mr Black,
Please find enclosed my CV in application for the post advertised in the Guardian on 30 November.
The nature of my degree course has prepared me for this position. It involved a great deal of independent research, requiring initiative, self-motivation and a wide range of skills. For one course, [insert course], an understanding of the [insert sector] industry was essential. I found this subject very stimulating.
I am a fast and accurate writer, with a keen eye for detail and I should be very grateful for the opportunity to progress to market reporting. I am able to take on the responsibility of this position immediately, and have the enthusiasm and determination to ensure that I make a success of it.
Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.
2. Standard speculative letter
This may vary according to the nature of the organisation and the industry you're applying to.
Dear Mr Brown,
I am writing to enquire if you have any vacancies in your company. I enclose my CV for your information.
As you can see, I have had extensive vacation work experience in office environments, the retail sector and service industries, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your team.
I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work for a company with a great reputation and high profile like [insert company name].
I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities.
3. Letter for creative jobs
We've used the example of a copywriter but you can adapt it for your profession. The aim of a creative letter is to be original and show you have imagination, but understand what the job entails. Balance is essential: don't be too wacky, or it will turn off the reader.
Dear Ms Green,
· Confused by commas?
· Puzzled by parenthesis?
· Stumped by spelling?
· Perturbed by punctuation?
· Annoyed at the apostrophe? (And alliteration?)
Well, you're not alone. It seems that fewer and fewer people can write. Unfortunately, there are still a lot of people who can read. So they'll spot a gaffe from a mile off. And that means it's a false economy, unless you're 100% sure of yourself, to write your own materials. (Or to let clients do it for themselves.)
To have materials properly copywritten is, when one considers the whole process of publishing materials and the impact that the client wishes to make, a minor expense. Sloppiness loses clients, loses customers.
There is an answer. Me. Firm quotes are free. You can see some of what I do on my multilingual website at [insert web address]. If you'd like, I can get some samples out to you within 24 hours. And, if you use me, you'll have some sort of guarantee that you can sleep soundly as those tens of thousands of copies are rolling off the presses.
Luck shouldn't come into it!
With kindest regards
Other helpful resources
•How to write a perfect CV and cover letter
•Applying for jobs without experience? How to build and sell your skills
•Five steps to the perfect graduate CV
•School-leavers and graduates: how to write your first CV
•How to write a personal statement for your CV
•CV templates to fit every stage of your career
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